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FAQ

General Questions: 

See answers below

1. Does Nose Secret really work?
2. Is Nose Secret easy to use?
3. Do I have to use Nose Secret every day?
4. How can I choose the right size for me?
5. Where can I see the instructions on how to use Nose Secret?
6. Can I leave Nose Secret in overnight?
7. Can a man use Nose Secret?
8. Is Nose Secret safe?

 

Ordering:

1. Where can I buy Nose Secret?
2. Do you charge sales tax?
3. How can I pay if I don’t own a credit card?

Shipping:

1. How much are your shipping charges?
2. When can I expect my order to arrive?
3. Can I order Nose Secret outside the United States?

4. Can Nosesecret provide tracking to international packages?

Returns:

1. Can I return the the product?

Privacy Policy:

1. How do you use my personal information?
2. Do you use cookies?

Security:

1. Is your site secure for entering my credit card information?
2. Do you store my credit card information?

 

General Questions

1. Does Nose Secret really work?

Absolutely, and the best part is that the improvement occurs instantly. Some of my friends have even asked me whether I’ve gotten a nose job!

2. Is Nose Secret easy to use?

Yes. Following our instructions, you’ll learn to use Nose Secret in just a few minutes, and then inserting and removing Nose Secret will become second nature.

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3. Do I have to use Nose Secret every day?

No, you don’t have to. You can use Nose Secret every day for short periods of time.

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4. How can I choose the right size for me?

Choosing the right size of the Nose Secret Corrector depends on the shape and length of your nose.

For your convenience and to avoid the hassle of receiving the wrong size, we offer first time buyers to choose from three introductory kits, each kit comes with three pairs of NoseSecret correctors of each size. Choose:

 Kit XS, S, M if your nose is very small to a medium size. Asian type of nose.

 Kit S, M, L if your nose is small to average nose size such as the one in the video. 

 Kit M, L, XL if your nose is average to large size. Most males and some females with average to large noses order this kit.

You can also “fine-tune” the fit of your size by compressing the Nose Secret inserts with your fingers.

For more instructions click here

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5. Where can I see the instructions on how to use Nose Secret?

We have created a page showing the complete instructions for using Nose Secret. Click here

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6. Can I leave Nose Secret in overnight?

Although Nose Secret is soft and comfortable, it should not be worn to bed or while swimming, showering, or playing sports.

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7. Is Nose Secret just for women?

Nose Secret is certainly not just for women - men can benefit from Nose Secret, as well. In fact, many men are already using the Nose Secret nose corrector to improve their appearance. Nobody will notice that you are using it since it goes inside the nose.

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8. Is Nose Secret safe?

Yes, Nose Secret is safe. I have been using Nose Secret for over 16 years and have never experienced any problems.

Please follow the intructions for proper use. If you have further questions or concerns consult with your physician.

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Ordering:

1. Where can I buy Nose Secret?

You can order Nose Secret online through our website NoseSecret.com. For customers in South America, you can place you order at www.NosesecretLatino.com

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2. Do you charge sales tax?

Only for orders shipped to a New Jersey address.

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3. How can I pay if I don’t own a credit card?

We take several method of payments for your convenience. We accept Paypal, Money Gram, Western Union and money orders in US dollars.

For Paypal orders, make your selection at check out. In addition, please register your shipping address as the "Authorized Shipping Address" in your Paypal account to avoid processing delays.

For Money Gram and  Western Union payments, please sent payments to NoseSecret/Fabiola Diamond.
You must create an account and choose money orders method of payment. Then send an email with reference number and amount sent to avoid processing delays. Once the payment is cleared we proceed to ship your order. Ships same or next day.

For money orders purchases, create a NoseSecret account and choose money order as method of payment. Then send us an email when you send the payment. Money orders should be sent to:

Nose Secret
P.O Box 188
Fort Lee, NJ 07024

New Jersey residents please add 7% sales tax ($2.45 ). Send total of:
$37.40 if you wish to choose Free Shipping.
$43.40 if you wish to choose Priority Mail.

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Shipping:

1. How much are your shipping charges?

Occasionally, we run promotions that offer Free Shipping on all orders within the United States. We ship FREE in the United States for all orders over $30.

International shipping charges apply to orders shipped to addresses outside the U.S.

Although we ship daily, some orders required a more extended verification process. Therefore, your order may take additional time to ship. Save our email address customercare@nosesecret.com to receive updates about your order to avoid delays.

Our regular shipping rates are as follow:

-Domestic Service (US and Puerto Rico):
    First Class Package:              $2.99  (Tracking information provided) 3 to 5 days
    Priority Mail                          $6.00  (Tracking information provided)  2 to 3 days
    Priority Express Mail Overnight:        $19.95  (Tracking information provided)-Next day-includes Saturday)


-International Service (including Canada): 

    First Class Package International:             $6.99 NO traking for most countries (Delivery confirmation for selected countries.) Takes 10 to 20 days  for delivery. Buyer is responsible for lost items in the mail
 

Priority Mail International $25.00 available to selected countries. Takes 10 days  (No tracking. Electronic delivery confirmation provided to selected countries )

  Priority Express Mail International:            $45.00 (Tracking information provided). Takes 5 to 7 days for delivery.

 

IMPORTANT: All our orders are processed electronically. We do not manipulate order information manually. Make sure the address is correct to avoid processing delays.

4. 

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2. When can I expect my order to arrive?:

For Domestic Shipping:

First Class Package: Estimated arrival time within 3 to 5 business days.
Priority Mail Domestic: Estimated arrival time is 1-3 business days.
Priority Express Mail Overnight: Estimated arrival time is overnight to two days in some regions. 

For International shipping:

First Class Package International: 10 to 30 days (Over a month for few countries).

Priority Mail International : 10 d to 12 days
Priority Express Mail International: 5 to 7 days.

We strive to ship your order as early as possible. Save our email address to receive updates about your order. Contact us at CustomerCare@NoseSecret.com if you have any issues.

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3. Can I order Nose Secret outside the United States?

Yes, we ship international orders every day. We strongly recomend that you enter an address recognized by the official local postal sservice in your country. The address on the last piece of mail recived is a good indicator.

Some countries require payment of customs duties and taxes for products imported from the United States on any value. Such charges are not included in the NoseSecret price. Therefore, you have to clear payments in customs when the package arrive.

4. Can Nosesecret provide tracking to international packages?

The US postal service recently announced a free service of  "Electronic Delivery confirmation"  for First class parcel and Priority Mail inernational. Which means that the following countries will be able to check the delivery status of their packages at the US postal service website www.usps.com: 

Australia, Belgium, Brazil, Canada, Croatia, Denmark, Estonia, Finland, France, Germany, Gibraltar, United Kingdom, Hungary, Israel, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Netherlands, New Zealand, Portugal, Singapore, Spain and Switzerland

Some restrictions apply to this added free service,  such as: 

  • No refunds, inquiries, or claims are offered, and indemnity is not provided.
  • Tracking information only post delivery status online. Customers are not able to obtain further tracking information by contacting the U.S. Postal Service by telephone. T

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Returns:

1. Can I return the product?

We know that you'll love NoseSecret but if for any reason you are not satisfied with the results you can return the product within the next 15 days of receiving the order for a refund.
Since we do not re-sell returned products for hygenic and safety purposes, there is an associated processing fee deducted from your transaction of $8.99 plus extra shipping charges.

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Privacy Policy:

1. How do you use my personal information?

NoseSecret respects your privacy and recognizes the need for proper protection of your personal information such us name, address, phone number, email address, etc.

You will remain anonymous when you visit our site unless you provide us with your personal information. We may request personal information to process orders, inform you about our future special offers or to communicate change to our policies.

We will never share your personal information unless you authorize us to do so.

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2. Do you use cookies?

Nose Secret may use cookies to better serve our customers preferences. A cookie is a small amount of data sends to your browser for the purpose of collecting information that Nose Secret will use to provide customized and personalized services. We also use this information to analyze data trends and statistics.

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Security:

1. It is your site secure for entering my credit card information?

Safeguarding your personal and financial information is one of our top priorities. 

Whenever we collect sensitive information from you, such as credit card data and contact details, the information is encrypted and transmitted to us in a secure way. You can verify this by searching for a closed lock icon at the bottom of your web browser or by looking for “https” to appear at the beginning of the web page address. Also, we contract with an Internet security firm to test our website daily for security flaws.

You can also click on Site Lock and Geo Trust banners to learn more about real time NoseSecret secure shopping. 

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2. Do you store my credit card information?

We do not stored your personal information on our servers. 

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More questions?

If you haven’t found the answer to your question in the FAQ section, please send us an email at customercare@nosesecret.com and we will get back to you within the next 48 hours.


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